Terms of Service – Western Bay Blinds

Venetian blinds in a lounge room.

1. Introduction
These Terms of Service (“Terms”) govern your use of the Western Bay Blinds website and any services we provide. By accessing or using our website, you agree to these Terms. If you don’t agree, please stop using the site.

2. Our services
Western Bay Blinds provides blinds, shutters, and related products and services. All descriptions, pricing, and availability are subject to change without notice.

3. Quotes and orders

  • Quotes are valid for the period stated on the quote, or 30 days if no period is stated.
  • Orders are only confirmed once we receive your acceptance and any required deposit.
  • We reserve the right to decline an order at our discretion.

4. Pricing and payment

  • All prices are in New Zealand dollars and include GST unless stated otherwise.
  • Payment terms will be outlined in your invoice or quote.
  • We may require a deposit before beginning work, with the balance due on completion or delivery.

5. Installation and delivery

  • If we provide installation, we’ll agree on a date with you. You are responsible for ensuring access to the property.
  • Delivery times are estimates only and may vary due to supply chain or other factors outside our control.
  • Risk in the goods passes to you on delivery or installation.

6. Warranty and guarantees

  • Our products and services come with guarantees under the Consumer Guarantees Act 1993.
  • Any additional manufacturer warranties will apply as stated.
  • Misuse, neglect, or unauthorised modifications may void warranties.

7. Returns and cancellations

  • Custom-made products cannot be returned unless required by law (e.g. if faulty).
  • Cancellation of an order after production has begun may result in costs being charged.

8. Your responsibilities

  • You must provide accurate information when placing orders or requesting services.
  • You must not use our website for any unlawful purpose or interfere with its operation.

9. Limitation of liability

  • To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential losses.
  • Nothing in these Terms limits your rights under New Zealand consumer law.

10. Privacy
Our handling of personal information is covered by our Privacy Policy.

11. Intellectual property
All content on this site (text, images, logos, design) is owned by or licensed to Western Bay Blinds. You may not copy or reuse it without our consent.

12. Changes to these Terms
We may update these Terms from time to time. The latest version will always be available on our website.

13. Governing law
These Terms are governed by the laws of New Zealand. Any disputes will be subject to the exclusive jurisdiction of New Zealand courts.

14. Contact us
For questions about these Terms, email us at info@westernbayblinds.co.nz.

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