Privacy Policy – Western Bay Blinds

Venetian blinds in a lounge room.

1. Introduction
Western Bay Blinds (“we”, “us”, “our”) is committed to protecting your privacy and complying with the New Zealand Privacy Act 2020. This policy outlines how we collect, use, disclose, store, and protect your personal information.

2. What personal information we collect
We may collect:

  • Name, email address (especially if you contact us or request quotes);
  • Usage data such as IP address, browser information, referral pages, analytics data (via cookies or similar technologies).

3. How we collect information

  • Directly from you when you fill out forms, email us, or request a quote;
  • Automatically through cookies/analytics on our website.

4. Purpose of collection and how we use information
We use your data to:

  • Provide our blinds and shutter services and consultations;
  • Reply to your enquiries;
  • Improve our website, business, and customer experience;
  • Send you updates or offers (only if you agree).

5. Sharing your information
We do not share your personal details with third parties unless it's necessary to provide our services (e.g., delivery partners) or if legally required. If we transfer personal data overseas, we’ll make sure there’s adequate protection in place.

6. Cookies and tracking technologies
Our site may use cookies or similar tools to collect information about how you use the website. You can choose to disable cookies via your browser settings.

7. Data storage and security
We’ll store your data only as long as needed for the purpose it was collected—or as required by law. We take reasonable steps to keep it secure, but note that no method is completely foolproof.

8. Your rights
Under the Privacy Act 2020, you have the right to:

  • Request access to your personal data;
  • Ask for corrections if anything’s inaccurate.
    If fulfilling your request is difficult (costly or technical), we’ll explain why.

9. Data breaches
If we experience a privacy breach that poses a risk to your rights or freedoms, we’ll notify the affected individuals and the Privacy Commissioner as required by law.

10. Changes to this policy
We can update this policy anytime. The latest version will always be available on our website.

11. Contact us
Questions or privacy concerns? Email us at info@westernbayblinds.co.nz.

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Man installing curtain on step ladder.